myaatel Pinless calling service is a premium quality prepaid pinless calling service for making low cost international calls. Unlike calling cards myaatel pinless service users do not have to dial 10 or 12 digit PINs every time they try to make a call. The caller just has to dial the access number followed by destination telephone number. It is that simple.

To open an account visit www.myaatel.com, click on 'New Sign Up' button and follow the account opening steps.

(1) Your myaatel pinless account will be activated within 1-2 hours of registration. For immediate activation please call myaatel customer service.
(2) You can start using your account immediately after activation. After account opening you will receive an email notifying your account information and login details.

You need to dial from your account / registered phone number which you provided during your registration process.
Placing calls through account / registered phone numbers:
1. Dial your local access number
2. When prompted, enter the country code + the destination number and the # ( hash/pound ) button

myaatel pinless calling service is by definition NOT a 'calling card' service. There is no PIN to enter. The advantages of Pinless calling service are many compared to ordinary calling card service. Some of the important ones are mentioned below:
(1) No need to enter PIN every time a caller attempts to make a call
(2) myaatel pinless calling service requires customers to open and maintain an account with myaatel. This helps to ensure total transparency of billing and charges, accountability of myaatel towards its valued customers
(3) Customers can monitor their call, recharge, and reward logs online
(4) myaatel doesn't charge any connection fees and there are no hidden charges

No, myaatel Pinless service is only for making international calls.

Yes, myaatel pinless calling service is a pre-paid calling service. The users need to recharge their account balance when exhausted to continue making calls.

Recharging myaatel account is simple and can be done as follows:
(a) Recharge online by credit card/debit card:
This is the most convenient way of recharging. Just visit www.myaatel.com, log on to your account, click the 'Recharge' tab and follow the simple set of instructions mentioned there.
(b) Recharge by calling customer support:
Call customer support and request for recharging your account. You will require a valid credit card/debit card to make payment.

No, there is no need to change your current telecom service provider. myaatel pinless service can be used from any land or cell phones you are currently using.

No. There is no minimum usage level, no monthly charge to maintain your account with us. You only pay for the calls you make.

Registered Numbers are your designated telephone numbers i.e. your cell number, home phone number, office phone number using which you want to use myaatel's service. At least one (1) and maximum ten (10) telephone numbers can be registered as your "Registered Numbers". To add registered numbers to your account, log on to account and add the numbers.

Account phone number is your telephone number that you mentioned as your primary contact number at the time of opening your account. You CANNOT change your "Account Phone Number" once registered. We recommend that you choose such a telephone number that you use most and are not likely to change. It could be your cell phone or home phone number.

No, as a general policy you cannot change your account phone number. The only exception is if you no longer own that phone number. In such cases myaatel will manually change the account phone number with a US $5 administrative charge plus deduction of any account opening charge and/or bonuses received by you at the time of opening that account.

Maximum five (5) Registered Numbers may be assigned by an individual account.

You can change all Registered Numbers EXCEPT the first one that you designated as your "Account Phone Number".

Each time you call an access number, you will be told the balance in your account. You can also log on to your myaatel pinless account and check your account balance online or you can call Customer Support.

A speed dial number is a number to which a destination telephone number is pre-set by a caller. This allows the caller to avoid dialing the full destination number. The caller has to dial a myaatel access number followed by the speed dial number (i.e. 1 then # button) to call that destination number. Each account holder is allowed to set 99 Speed Dial Numbers.

Yes, the hot numbers may be changed by the account holder any time by logging on to account on line 24 x 7.

Hot number feature is very user friendly and a popular feature available to myaatel pinless customers at no extra cost. These are used to make calls to most frequently called numbers without actually having to dial the destination number. A Hot Number is a special myaatel access phone number to which a customer may pre-set a destination phone number. When that hot number is dialed, the pre-set destination phone number is dialed automatically. Please call our Customer Support (24 x 7) to set up hot numbers to your account. Each account holder is allowed to set upto 40 Hot Numbers / Direct Dials.

Yes, the hot numbers may be changed by the account holder any time by calling myaatel customer service 24 x 7.

Yes, the account holder can see and monitor his/her call log. This feature is available online 24/7.

No, myaatel does not collect taxes and surcharges.

You can communicate with our Customer Support Agents by calling Customer Support, or you can send email at our admin@myaatel.com regarding any queries or issues. Note that our Customer Support (both voice and e-mail) is available 24 x 7 and 365 days a year.

An access number is the local (the area you live in) number dialing which you will be able to make international calls from your myaatel pinless service.

It depends on the subscribed rate plan between you and your local telephone service provider and nothing to do with myaatel. myaatel pinless service starts from the myaatel access number you dial in. myaatel provides access numbers to many cities within each country to facilitate the customers to access myaatel system. myaatel customers are free to use any of these access numbers based on their locations. We suggest our subscribers to clarify with their local telephone service provider if there is any charge associated with calling a particular myaatel access number. myaatel cannot determine that.

All calls originating from myaatel are powered by premium carieers thus ensuring Crystal Clear Voice Quality for a clearer conversation.